About Us
The SCAMAID Group
The Global Leader in Resolving Complex Card-Not-Present Transactions
The SCAMAID Group is a prominent financial services provider with offices across three continents, serving clients globally in North and South America, Europe, Africa, Asia, and Oceania.
Since its founding in 2016, SCAMAID has quickly emerged as an industry leader in assisting consumers with disputes involving complex card-not-present transactions, particularly with uncooperative or unfair merchants. We have collaborated with and built relationships with over 800 banks in more than 100 countries, successfully recovering millions of dollars in disputed claims.
Expanding our portfolio, The SCAMAID Group now employs cutting-edge technology to conduct forensic blockchain investigations, tracing the path of cryptocurrency from its origin to the exchange where it is cashed out. Our comprehensive cyber intelligence reports on recipients are utilized by courts and more than 450 law enforcement agencies and police cybercrime units worldwide.
Mission
Our mission is to offer our clients effective strategies for tracing their cryptocurrency through the blockchain and raising disputes with their banks or directly with merchants. Our motto is: “Put your money back in your wallet – where it belongs.”
Expertise
SCAMAID is staffed by veteran professionals with decades of experience in banking, finance, regulation, and fund recovery. They have a proven track record of delivering exceptional performance and results.
Corporate Culture
Knowledge and transparency are at the core of our business ethics. We focus on providing our clients with superior service, underpinned by world-class expertise in cardholder disputes, disputed charges, transactions, debit order reversals, claims processes, chargebacks, wire recalls, and cryptocurrency transfers.
We are proud to be an associate member of the American Bankers Association (ABA). Additionally, we are a member of Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service, approved by the Minister of Consumer Affairs of New Zealand to operate as an external dispute resolution scheme in the financial services industry. FSCL offers free services to New Zealand customers as their external dispute resolution service. Our international standing is one reason SCAMAID is a sought-after source of commentary and analysis by news organizations worldwide.
